----Please select "For friends and family" instead of "For goods and services".

----If you encounter difficulties in logging into the website, it might be due to a bug in the website or a system update. Please let us know and our IT team will fix it. You just need to wait patiently and then try logging in again.

No. Please ensure that you select “OUR” as the charge option when making a TT payment, so that both sending and receiving bank fees are fully covered by you.

If we receive less than the invoiced amount due to fees deducted by banks, we may request you to pay the difference before shipping.

We operate on a prepayment basis — we will only arrange shipment after we have received the full payment.

  • For PayPal payments, we typically receive the funds instantly.
  • For TT transfers, funds typically arrive within 2–5 business days, depending on your bank and country.

Once payment is confirmed, we will notify the warehouse to ship your goods on the next working day (Day T+1).

We accept payments in the following currencies:

  • USD, AUD, CAD, CNH, EUR, GBP, HKD, JPY, NZD, SGD.

Please confirm the preferred currency with us before sending payment to ensure correct invoicing and bank details.

We currently support the following payment methods:

  • PayPal (Friends & Family transfer type) — No transaction fee if sent as "Friends & Family".
  • TT (Telegraphic Transfer / Bank Wire Transfer) — Please note that both sender and recipient bank charges must be covered by the buyer.

Yes, the rule applies to all versions — our stock is stored in a bonded warehouse under Chinese customs supervision. Regardless of whether you purchase a Mainland China version, Hong Kong version, Japan version, or Malaysia version, the goods are treated as outside of the domestic Chinese market until formally imported.

If you wish to have goods delivered to an address inside Mainland China (e.g. a freight forwarder), you will need to cover the applicable taxes and customs declaration procedures.

Yes — if you agree to cover the 13% VAT, we can arrange to move the goods out of the bonded warehouse and deliver them to your designated freight forwarder in Mainland China.

However, please note:

  • We will need to formally declare the goods to Chinese customs as imported.
  • A 13% value-added tax (VAT) will be charged on top of your order total.
  • This process may require 1–2 additional working days.
  • We do not issue Chinese domestic invoices — the VAT is paid as part of customs clearance.

If you're interested in this option, please contact us before placing your order so we can provide a full quotation including the tax.

Login

E-mail
Password
Remember me New Account
Lost your password?
Customer service chat
Disconnected, retrying…
minimize
mood
Loading...